COVID-19: UPDATES & HOW TO BOOK US
We appreciate and understand your concerns during these challenging times we face globally. We are closely monitoring the CDC and WHO statements regarding the COVID-19 cases and following guidelines from these agencies and our local health departments. The well-being of our clients and associates is our top priority.
Effective Tuesday, March 24th, all our offices will be closed for client meetings until further notice. We are fully operational and continue to accept and fulfill production and post-production projects. We are reachable through all our contact channels.
Looking to book us? We’re open. Learn more about our pandemic precautions and booking policies by clicking the button below.
Do you already have a booking and looking to reschedule or cancel? Please see below.
> Our management and staff will not be attending in-person meetings until further notice. For upcoming meetings, we will be in touch with you to conduct the meeting via alternate channels such as video conferencing or phone call. If you would like to schedule a meeting with us, you may reach us through our contact channels and we would be happy to work around your convenience.
> We are fully operational and implementing the necessary pandemic protocols to ensure the safety of our crews and clients. We continue to accept new projects. Our delivery timelines and schedules per project remain the unchanged. We are currently in a rapidly changing/evolving situation and in the event of any delays or changes to given schedules, we will be in touch with you within 24 hours to inform you of the same.
If you have an existing film booking and wish to change your booking dates, please fill out the request form below.
Submitting the above form does not guarantee your revised booking dates. All revision / change requests are subject to our availability and any rate differences. Please consider your revised booking unconfirmed until you receive written confirmation through our official channels. Due to the current situation and overwhelming number of requests, response times can be between 5-7 working days. Thank you for giving us the opportunity to serve you. We appreciate your patience and value you as a client.
At the Mara Moja Group, the safety and well-being of our clients and associates is of paramount importance. Thank you for the trust you place in us every time you choose to work with any of the Mara Moja Group companies. These are unprecedented times for our industry, our country and the world. Should you have any further questions or concerns regarding our safety measures, emergency protocols, policies and more, please do not hesitate to contact us.
For the most updated information on the coronavirus, please refer to Centers for Disease Control and Prevention (CDC) or your local health authority.
[Updated July 10 2020]